EatBy App Frequently Asked Questions


What is EatBy App?


The Eat By App is your food organiser which helps reduce the amount of food you throw away by reminding you to eat it before it's expiry date. It helps the environment and helps you to save you money.


Is the EatBy App a free app?


Yes. The EatByApp is a free app with an option to  an in app upgrade that removes the advertisements and subscribes the user to the bonus shopping list function.


Do I have to upgrade?


There is no need to subscribe to the upgrade. The app works perfectly well with the adverts! But upgrading does add the super shopping list function. We think it's brilliant, but then we would say that. Hopefully you'll agree because it automatically suggests when you need to replace an item that you have recently used. It also helps us improve our services and app!


Does EatBy App collect my information?


Your personal information is used to log into the app's database system which enables the scan function. Your information is safe with us and will never be used without your consent. We may from time to time send you updates about the app, our services and terms and conditions. We will never use your personal details to spam you. All correspondence from us will include an opt out link so you can stop emails.


What happens if my scanned item isn't on the database?


You will be asked to add your item manually. Don't worry, adding the item manually is quick and easy. After you add your item to the public database it will be available to you  and to other users of the EatByApp in the future.


Will other users be able to see my details if I add items to the database?


Absolutely not! Other users will only see products and food items. Your details are not made public. We manually check the database as it grows in an effort to make sure that it is accurate.


I run a restaurant or catering business can I use the EatBy App?


The EatBy App is intended for domestic use. However, if you find it useful to help your business then that is okay by us. But please remember that you are responsible for the food safety standards of your business. Our terms and conditions apply to anyone who uses the app.


Does the EatBy App really save me money?


Regular use of the EatBy App will reduce the amount of food you waste. This could save a family one quarter of the cost of their monthly food bills. Upgrading the app to include the shopping list feature could help you save even more. Please see our hints and tips page for more information.


Do I have to manually add my items to the EatBy App list every time I go shopping?


The EatByApp has time saving input options that make it quick and simple to use. Text input has an auto suggest, you may scan the barcode or use your voice.

If you chose to upgrade then items on the shopping list are automatically added to the "Your Stuff" list. From here you can instantly add items to your shopping list that are automatically added to your reminder list when you buy it.

Eatby is a Registered Trademark